Privacy statement

Simmersion Holdings Pty Limited, the creator of Mycosm, is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Mycosm web site and governs data collection and usage. By using the Mycosm website, you consent to the data practices described in this statement.

Collection of your personal information

Simmersion Holdings Pty Limited collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Simmersion Holdings Pty Limited may also collect anonymous demographic information, which is not unique to you, such as your Post/Zip code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Simmersion Holdings Pty Limited. This information may include: your Internet Protocol (IP) address, browser type, domain names, access times and referring web site addresses. This information is used by Simmersion Holdings Pty Limited for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Mycosm web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Simmersion Holdings Pty Limited public message boards, this information may be collected and used by others. Note, Simmersion Holdings Pty Limited does not read any of your private online communications.

Simmersion Holdings Pty Limited encourages you to review the privacy statements of web sites you choose to link to from Simmersion Holdings Pty Limited so that you can understand how those web sites collect, use and share your information. Simmersion Holdings Pty Limited is not responsible for the privacy statements or other content on web sites outside of the Mycosm family of web sites.

Use of your personal information

Simmersion Holdings Pty Limited collects and uses your personal information to operate the Mycosm web site and deliver the services you have requested. Simmersion Holdings Pty Limited also uses your personally identifiable information to inform you of other products or services available from Simmersion Holdings Pty Limited and its affiliates. Simmersion Holdings Pty Limited may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Simmersion Holdings Pty Limited does not sell, rent or lease its customer lists to third parties. Simmersion Holdings Pty Limited may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Simmersion Holdings Pty Limited may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Simmersion Holdings Pty Limited, and they are required to maintain the confidentiality of your information.

Simmersion Holdings Pty Limited does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Simmersion Holdings Pty Limited keeps track of the web sites and pages our customers visit within Simmersion Holdings Pty Limited, in order to determine what Simmersion Holdings Pty Limited services are the most popular. This data is used to deliver customized content and advertising within Simmersion Holdings Pty Limited to customers whose behavior indicates that they are interested in a particular subject area.

Simmersion Holdings Pty Limited web sites (inlcuding the Mycosm website) will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Simmersion Holdings Pty Limited or the site; (b) protect and defend the rights or property of Simmersion Holdings Pty Limited; and, (c) act under exigent circumstances to protect the personal safety of users of Simmersion Holdings Pty Limited, or the public.

Use of cookies

The Mycosm web site use "cookies" to help you personalize and secure your online experience. A cookie is a text file that is placed on your hard disk by your web browser at the request of the web site's server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain (e.g. www.mycosm.com) that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Mycosm website pages, or register with the Mycosm web site or Mycosm services, a cookie helps Simmersion Holdings Pty Limited to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mycosm web site, the information you previously provided can be retrieved, so you can easily use the Mycosm website features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, some functions or features of the Mycosm website may not work. To buy a product from the Mycosm website, you need cookies enabled.

Security of your personal information

Simmersion Holdings Pty Limited secures your personal information from unauthorized access, use or disclosure. Simmersion Holdings Pty Limited secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information such as a credit card number is transmitted to our payment gateway, it is protected through 256-bit Secure Socket Layer (SSL) encryption. We use a reputable payment gateway, eWAY, to process credit card transactions and a GeoTrust SSL certificate to encrypt your personal information.

Changes to this statement

Simmersion Holdings Pty Limited will occasionally update this Statement of Privacy to reflect company and customer feedback. Simmersion Holdings Pty Limited encourages you to periodically review this Statement to be informed of how Simmersion Holdings Pty Limited is protecting your information.

Access and correction

Simmersion Holdings Pty Limited allows you to access your personally identifiable information (and will take reasonable steps to correct its records) subject to some exceptions allowed by law. If you would like this access, please contact us. We will not charge you for lodging a request for access, but reserve the right to charge a reasonable fee for searching for and providing access to your information.

Contact information

Simmersion Holdings Pty Limited welcomes your comments regarding this Statement of Privacy. If you believe that Simmersion Holdings Pty Limited has not adhered to this Statement, please contact us. We will do our best to promptly determine and remedy the problem.